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TERMS AND CONDITIONS
We are committed to protecting your privacy online.
Click
here to view our "Privacy" page in order to demonstrate our firm
commitment to protecting the privacy of our shoppers.
Click to go directly to the paragraph which
contains information on:
- What
is Next Door Studios?
- What
kind of security does this web site use?
- What
information does Next Door Studios collect from you?
- Is there sales tax?
- What
methods of payment does Next Door Studios accept?
- Order
Processing / Order Confirmation / Order Status
- Who
bills your credit card?
- Our
shipping policy and different shipping options
- Returns
- Fulfillment
- Personal
Information disclosure to other parties
- Compliance
with Service of Process or Law Enforcement
- Contacting
Next Door Studios
What is Next Door Studios (a division of FCF Agency)?
Next Door Studios is a division of FCF Agency and is the production company for the adult websites,
NextDoorMale.com, NextDoorBuddies.com, NextDoorHookups.com, TommyDxxx.com,
StrokeThatDick.com and several other web sites.
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What kind of security does this web site use?
All online transactions at NextDoorEntertainment.com are handled with
industry-standard 128-bit SSL encryption. When you enter your credit card
number into the order form, it is transmitted across the Internet in an
encrypted (scrambled) form, and then decoded when it gets to us. It supports
industry-standard 128-bit SSL encryption.
"The prevalent opinion...is that online credit card use is actually no
riskier for consumers than traditional "low-tech"
transactions." Imagine what can happen to your credit card at a
restaurant when you hand it to a waiter. He or she has plenty of time to
copy that information and then use it or sell it. So online transactions
are at times safer than regular daily transactions.
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What information does Next Door Studios (a division of FCF Agency) collect from you?
In order to better provide you with numerous products and services, we collect
two types of information about our visitors: Personally Identifiable
Information and Non-Personally Identifiable Information. Our primary goal in
collecting information from you is to provide you with a smooth, efficient, and
eventually a customized experience while using our site.
Non-Personally Identifiable Information
This refers to information that does not by itself identify a specific
individual. We gather certain information about you based upon where you shop
on our site in several ways. This information is compiled and analyzed on both
a personal and an aggregated basis. This information may include the Web site's
Uniform Resource Locator ("URL") that you just came from, which URL
you next go to, what browser you are using, and your Internet Protocol
("IP") address. A URL is the global address of documents and other
resources on the World Wide Web. An IP address is an identifier for a computer
or device on a Transmission Control Protocol/Internet Protocol
("TCP/IP") network, such as the World Wide Web. Networks like the web
use the TCP/IP protocol to route information based on the IP address of the
destination. In other words, an IP address is a number that is automatically
assigned to your computer whenever you are surfing the web, allowing web
servers to locate and identify your computer. Computers require IP addresses in
order for users to communicate on the Internet, browse and shop.
While you're shopping...
We collect IP addresses for the purposes of system administration, to
gather broad demographic information, to enable ads to be served on our site,
to report Non-Personally Identifiable Information to our advertisers, and to
monitor the level of activity on our site. We collect information from visitors
to our site regarding the URLs they came from, their IP addresses, domain types
(e.g., .com or .org), the browser type used to come to the site, the country,
state and telephone area code where their servers are located, the pages of our
site that visitors viewed during their visit, and any search terms entered on
our site.
While you're ordering...
When you order from us, we collect personally identifiable information from
you. If you order one of our products or services, we will collect and maintain
your name, e-mail address, billing address, shipping address, telephone number,
product selections, credit card or other payment information, order number,
referring URL, IP address. NOTE: CREDIT CARD INFORMATION IS NOT STORED. IT IS
ONLY USED AT THE TIME OF ORDERING. We collect this, and other information, as
disclosed in this Policy, in order to fill your order, to communicate with you
about your order and to send you promotional materials via email. Before
confirming your order, you will have the opportunity to review the product
order form and make changes and additions to the information it contains and
these changes will be automatically kept for future use.
It is
important to note that these practices are
very common
online. Every retail and non-retail website gathers all of this information
we've listed above.
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Sales Tax
We ship from
California
.
All orders delivered to a
California
address will be charged with an 8.25% sales tax.
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Payment Method
We accept Visa, MasterCard, Discover, American Express. We verify all orders.
Your credit card address must match the billing address on your order or it
will not be shipped until corrected.
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Order Confirmation / Order Status
If you provide your email address, you will receive an email confirmation from
us. Please print out this confirmation and keep it for your own reference. If
you need to check the status of your order, please Email us and use your order
number for reference. If you are not sure if we received your order, please
mail us and IT IS IMPORTANT THAT YOU DO NOT RE-SUBMIT YOUR ORDER.
Order Processing:
Our cut-off time is
2:00pm PT.
Every order made after
3pm
will be processed on the next day. We do not ship on weekends or holidays.
Please allow 24 hours for processing your order. All shipping times and dates
are subject to change without notice.
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Billing
Your credit card billing statement will be from FCF Agency...not NextDoorStudios.com
or any other website.
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Shipping
Your order will arrive in a standard envelope or box, with
only the video order and receipt (maybe one of our postcards). You will never
receive any unsolicited material from other vendors. The return address label
is from "FCF Agency" at our
Northern
California
address.
We can NOT ship any of our products to third parties due to age verification
requirements. This means you may not order for a friend and have the package
shipped to them. You may have a shipping address different from your billing
address, as long as the recipient is the same.
No shipping on weekends or U. S. Federal Holidays.
If you live in
Kentucky
,
Oklahoma
,
Tennessee
or
Utah
, we cannot accept your order due to
State or local county law.
Shipping and Handling Charges
The shipping charges will be calculated and displayed for you after you type in
your shipping information.
Shipping Methods
We ship all products by United States Postal Service
(USPS). Shipping is dependent on where you are located and what level of
service you select, and the weight of the product you order. We
offer different methods depending upon your location, automatically, during the check out process. We
calculate shipping charge based on USPS terminal rates and a low handling fee.
Just for your assurance before you fill out the customer information and
payment information the shipping charge will appear on the page. You will know
the exact amount of shipping cost to your purchase before you actually need to
submit your payment information. There will be no "Hidden" charges.
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International Shipping
SHIPPING CALCULATIONS FOR INTERNATIONAL ORDERS are based on the total weight of
the order. **VERY IMPORTANT** International customers please check with your
country for restrictions, duties, and taxes collected from your country. THERE
WILL BE NO REFUND ON SHIPPING COSTS IF YOUR PRODUCT IS REJECTED AND RETURNED BY
CUSTOMS OR DELIVERY FAILURE ATTEMPT.
Please keep in mind, that we will make every effort to get your order out to
you as soon as we possibly can. Express by USPS DOES NOT mean that we will be
able to get the order on its way the next day. Credit card processing time must
still be done for all orders (including Express). By choosing Express delivery,
you are speeding up the shipping time, not the time it takes to process your
order. We work very hard and diligently to process and ship orders in a timely
manner. Orders usually go out within 1 or 2 days.
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Returns
NO ORDER CANCELLATIONS AFTER SHIPPING
Your order is sent directly to the shipping department for processing.
Be sure that your order is correct before hitting the SUBMIT ORDER
button. We cannot cancel your order if it has already been shipped to
you.
ALL CONFIRMED ORDERS WILL BE SHIPPED.
We offer exchanges for defective merchandise only. If you receive a defective video directly from us, send it back within 30 days
of purchase via U.S. Mail and we will replace the video title for title. Please
include a copy of the sales receipt, or the confirmation email you received
after placing your order. NO exchanges or refunds on videos that are not
defective. ALL SALES ARE FINAL.
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Fulfillment
The information collected by this web site is used only for the limited
purposes of processing orders, keeping you informed about your order status,
for statistical purposes, for improving our site and its performance, and to
notify you of products or special offers that may be of interest to you. We
will disclose your Personally Identifiable Information to third parties to
charge your credit card, fill your order, deliver your order, and provide
customer service. For example, we must release your credit card information to
the card-issuing bank to confirm payment; and release your address and
telephone information to the order fulfillment center to deliver products that
you ordered.
We will never sell, lease, distribute or give away your information to any other
party for the purposes of their advertising to you or contacting you for any
other reason.
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Personal Information disclosure to other parties
We may release account information when we believe that such release is
reasonably necessary to enforce or apply our Terms and Conditions or to protect
the rights, property, and safety of Next Door Studios, our users, or others. If
customers do not pay us for products ordered, we may submit their account
information to a third party collection agency.
Except as otherwise stated in this Policy, at present Next Door Studios (FCF Agency)
DOES
NOT DISCLOSE its customers' Personally Identifiable Information to other merchants.
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Compliance with Service of Process or Law Enforcement
Next Door Studios (FCF Agency) fully cooperates with law enforcement
agencies in identifying those who use our services or products for illegal
activities. Next Door Studios (FCF Agency) may be required by law enforcement or judicial
authorities to provide Personally Identifiable Information to the appropriate
governmental authorities.
We will disclose Personally Identifiable Information upon
receipt of a court order, subpoena, or to cooperate with a law enforcement
investigation. We reserve the right to report to law enforcement agencies any
activities that we in good faith believe to be unlawful. All models depicted in
this web site, and the videos for sale through this web site, were eighteen
(18) years of age or older when filmed. The records required by Title 18 USC
2257 with respect to all of the graphical material found on any Next Door Studios (FCF Agency) website are kept by S. Smith, the Custodian of Records, at
2 Padre Pkwy Ste# 100
,
Rohnert Park
, Ca 94928. Next Door Studios (FCF Agency) holds
on file each model release and copied photo ID for every model found on our
site and for the videos we sell.
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Contacting
Next Door Studios (a division of FCF Agency) about privacy questions or
concerns
If you have any questions about this Privacy Policy, the practices
of this site, or your dealings with this site, please contact Next Door Studios (a division of FCF Agency) by sending a letter to:
Attn: Customer Service
FCF Agency
2 Padre Parkway Ste.#301
Rohnert
Park
, Ca 94928
1-800-496-0143
You may also contact us by e-mail here: Customer
Support
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